khelabd Privacy Policy

khelabd places the highest importance on the privacy of website users. This Privacy Policy ("Policy") explains how khelabd collects personal information from users, where and for how long it is stored, and for what purposes it is processed.

This Policy applies to all services provided through the website https://khelabdxyz.cam. By opening an account on the site or by using the site, you are considered informed of the terms of this Policy. Our Terms and Conditions set out the general conditions of site use in detail.

khelabd is committed to complying with applicable data protection regulations in Bangladesh. User personal information is not sold to any unauthorised party.

khelabd may collect the following types of information from users in order to provide its services:

2.1 Registration and Identity Information

When opening an account, we collect your full name, date of birth, national identity card number, mobile number, email address, and any contact details you provide. This information is used for account verification (KYC) and secure login.

2.2 Financial Information

We store relevant transaction information related to the payment methods you use for deposits and withdrawals — such as bKash, Nagad, Rocket, Upay, or bank transfer. khelabd does not store complete card numbers or full bank account details.

2.3 Technical Information

Your device's IP address, browser type, operating system, session duration, and navigation activity within the site may be collected automatically. This is used to diagnose technical issues and detect fraudulent activity.

2.4 Communication Information

If you contact our support team via live chat or email, a record of that conversation is kept. This helps resolve similar issues more quickly in the future.

khelabd uses collected information only for the following purposes:

• Account management and identity verification
• Processing deposits and withdrawals
• Providing customer support
• Preventing fraud and money laundering
• Communications regarding promotional offers and bonuses (if you have given consent)
• Improving and personalising site services
• Fulfilling legal obligations

We never sell your information to third-party advertisers. Your separate consent is obtained for any marketing communications, and you may withdraw that consent at any time.

khelabd does not generally share users' personal information with third parties. However, information may be disclosed in the following circumstances:

4.1 Service Provider Partners

khelabd may use trusted third-party services for payment processing, identity verification, and managing technical infrastructure. Only the limited information necessary is shared with these partners, and confidentiality agreements are in place with them.

4.2 Legal Requirements

If there is a legal demand from a government authority or law enforcement agency, or a court order, khelabd is obliged to provide relevant information. In such cases, khelabd will endeavour to notify the user before disclosing information, to the extent permitted by law.

4.3 Fraud Prevention

If money laundering or fraudulent activity is suspected, relevant information may be shared with the appropriate authorities.

The khelabd website uses cookies and similar tracking technologies. Cookies are small text files that your browser stores on your device.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions and for security. Without them, the core functionality of the site is impaired.

5.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and account preferences.

5.3 Analytical Cookies

These are used to understand which parts of the site are used most and where there is room to improve services. Data collected from these cookies is analysed in aggregate form and is not used to identify any individual.

You can control or disable cookies from your browser settings. However, disabling certain cookies may limit some features of the site.

khelabd follows industry-standard security practices to protect user information. SSL encryption is active on the website, keeping data exchanged between your browser and the server secure.

Information stored in the database is kept in encrypted form. Passwords are never stored in plain text — they are kept in hashed and salted form. Access to the server is restricted to authorised staff only, and all access is logged.

Data security measures are reviewed and improved on a regular basis. However, it is not possible to guarantee that data transfer over the internet is completely secure, so users are also advised to take precautions.

The khelabd website may feature certain games or services provided by third-party developers (such as Pragmatic Play, PG Soft, JILI, Evolution). These third parties may have their own privacy policies, and khelabd is not responsible for their data collection practices.

Payment gateway information is sent directly to that payment service provider's secure servers, and complete financial information is not stored on khelabd's servers.

All services on khelabd are for persons aged 21 or older only. Personal information of minors is not knowingly collected. Age is verified when opening an account.

If it comes to our attention that information of a minor has been collected, that information will be deleted immediately and the associated account will be closed. For more information on responsible gambling, please read our Responsible Gaming page.

As a khelabd user, you have the following rights regarding your personal information:

9.1 Right to Access

You can find out what information khelabd holds about you and how it is being used.

9.2 Right to Correction

If your profile contains incorrect or outdated information, you may request that it be corrected. Identity verification may be required to correct certain information.

9.3 Right to Deletion

If you close your account and request deletion of your information, khelabd will delete your personal information provided there is no legal obligation to retain it.

9.4 Opt Out of Marketing

You may opt out of receiving promotional emails or messages at any time. Every marketing message will include an option to unsubscribe.

To exercise these rights, contact khelabd's support team via live chat or email.

khelabd may update this Privacy Policy from time to time. If there are significant changes, users will be notified via their registered email or a notice on the site.

Continuing to use the site after a policy change will be taken as your agreement to the updated policy. The latest policy will always be available on this page, and the date of the update will be noted at the top of the page.

Our FAQ page has answers to common questions about accounts and services.

For any questions or comments about this Privacy Policy, or any requests regarding your information, please contact khelabd's support team:

We usually respond within 24 hours.