For players 21 and over

Our Responsible Gambling Commitment

khelabd believes that entertainment is enjoyable only when it stays within limits. Your safety is our first priority — set your limits, stay aware, and seek help when you need it.

For players aged 21 and above only

khelabd's Core Principles

As an entertainment platform, khelabd always wants every player to play with enjoyment and awareness. Gambling or betting should never be a source of income — it is purely a form of entertainment. Being aware of how much time and money is spent in each session is the first sign of a responsible player.

Under our Terms and Conditions, the minimum age to open an account at khelabd and take part in any form of betting or casino activity is 21 years. We enforce this age verification requirement strictly.

If at any point you feel your gambling habits are going beyond your control, use the tools below or contact our 24/7 support team. For more information you can also visit our FAQ section.

1

Age Verification

Age verification is mandatory at registration on khelabd. No one under 21 may create an account or take part in any betting or casino games.

2

Make Informed Decisions

Before you play, decide how long you will play and how much you will spend. Once you reach that limit, end the session — do not place more bets in an attempt to recover lost money.

3

Entertainment, Not Income

Betting or casino play is never a reliable source of income. There is no guarantee of winning in any game. Never wager money whose loss would cause problems in your daily life.

4

Play with a Clear Head

Avoid playing when you are emotional, under stress, or under the influence of alcohol. If you are not in a position to make sound decisions, it is better not to log in to your account.

Check Yourself

Ask yourself the questions below. If more than one answer is "Yes", contact the khelabd support team.

Am I spending more than my budget on gambling?
Am I playing repeatedly to try to win back money I have lost?
Am I hiding my gambling from family or friends?
Am I prioritising gambling over work, study or sleep?
Do I feel restless or anxious when I cannot play?
Am I borrowing money or dipping into savings to fund gambling?

Set Your Own Limits

khelabd provides a range of self-control tools that you can activate at any time from your account settings or request through our support team.

Deposit Limits

Set a maximum daily, weekly or monthly deposit amount. Once a limit is in place it can only be lowered — to raise it you must wait for the designated waiting period to pass.

Session Time Limits

Decide how long you will play in a single session. Once the set time is reached, the session will end automatically so you do not spend more time than intended.

Self-Exclusion

You can close your account for a set period or permanently. During a self-exclusion, logging in or creating a new account will not be possible.

Bet Limits

Set a maximum amount for a single bet. This significantly reduces the risk of a sudden large loss and makes it possible to place each bet with awareness.

Take a Break (Cool-off)

If you feel you need some distance, request a break of anywhere from 24 hours to 30 days. During this time access to your account will not be possible.

Activity History

View your deposit, withdrawal and betting history at any time. Understanding your spending patterns makes it easier to make informed decisions about your limits.

Warning Signs of a Problem

Gambling problems usually develop gradually. If you notice the signs below in yourself or a family member, seek help promptly.

  • You are continuously spending more than your budget and cannot control it.
  • You feel driven to place more bets to win back lost money ("chasing losses").
  • You are hiding your gambling from family and people close to you, or lying about it.
  • You are neglecting work, studies or family responsibilities to spend time gambling.
  • You are borrowing money, breaking into savings, or not paying bills in order to gamble.
  • When you cannot play, you feel a strong sense of irritability, anxiety or restlessness.
  • You are putting gambling ahead of sleep, eating or your health.

Where to Find Support

Acknowledging a problem takes courage. khelabd is here for you — and reaching out to family or a professional counsellor is equally important.

khelabd Support Team

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Requests for self-exclusion, deposit limits or account closure can be made at any time.

Live Chat — available directly on any page of the site

Family and Loved Ones

Talk openly with family members or trusted friends. The support of loved ones is the strongest foundation on the road to recovery.

Professional Counselling

Contact a mental health specialist or addiction counsellor. Trained professionals are available at government hospitals and mental health centres across Bangladesh.

khelabd's Responsible Gambling Pledge

khelabd places the highest importance on the protection of every player. We believe that a safe and transparent environment is the best outcome for everyone in the long run. Visit our About Us section to learn how we work to protect the interests of our players.

Strict age verification — 21+ only
Self-exclusion and limit-setting options
24/7 support — in Bengali and English
Transparent privacy policy and protection of personal data
Fair and unbiased game operation

Practical Tips for Safe Gambling

Before each session, be clear with yourself — how much you are willing to spend and how long you will play. Make that decision with a calm head, not in the middle of a session.

Remember, there is no strategy or method that guarantees winning every time. Slots, casino games or sports betting — in all of them the outcome is partly dependent on chance.

Under our Privacy Policy, your account information and transaction history are fully protected. Requests for self-exclusion or limit-setting are processed confidentially.

Use your account only yourself. Allowing others to access your account or playing on behalf of someone else is strictly prohibited.

If you have requested self-exclusion or account closure for any reason, do not attempt to create a new account. This is a breach of the responsible gambling policy and will cause harm to yourself.

Use a strong password and never share your login details so that no family member, especially minors, can access your account.

Responsible Gambling FAQ

The minimum age to take part in any form of betting or casino games at khelabd is 21 years. Age is verified at registration and at any point thereafter if required. Anyone under 21 is not permitted to create or operate an account.

After logging in to your account, go to the responsible gambling option in the Settings section, where you can set a maximum daily, weekly or monthly deposit amount. If you have trouble with your account settings, submit a request via our 24/7 live chat or email.

Through self-exclusion you can close your account for a set period (such as 6 months or 1 year) or permanently. During that period it will not be possible to log in or create a new account. To request self-exclusion, contact our support team.

A cool-off or break is a temporary pause — typically from 24 hours up to 30 days — after which the account becomes active again automatically. Self-exclusion is longer-term — a minimum of 6 months up to permanent — and requires an application process to be reconsidered.

Start by speaking with them calmly and with empathy. Stay by their side without judging. Encourage them to contact the khelabd support team. Suggest they see a professional counsellor. Remember, acknowledging a problem and seeking help is not a sign of weakness.

The khelabd support team is available 24 hours a day, 7 days a week in both Bengali and English. You can speak directly with us via the live chat option on any page of the site. You can also contact us by email: [email protected]